Helping Consumers Shop Their Values with Dara O Rourke of GoodGuide

Dara O’Rourke is the co-founder and Chief Sus­tain­abil­ity Offi­cer of GoodGuide and an Asso­ciate Pro­fes­sor of Envi­ron­men­tal and Labor Pol­icy at the Uni­ver­sity of Cal­i­for­nia, Berke­ley. Dara has spent the last 20 years research­ing the envi­ron­men­tal, labor, and health impacts of global pro­duc­tion sys­tems. Dara’s work has been fea­tured in The New York Times, The Inter­na­tional Her­ald Tri­bune, The Boston Globe, The Los Ange­les Times, The Econ­o­mist, Busi­ness Week, Newsweek, Time, CBSABCNPR, and even O — the Oprah Mag­a­zine. Dara has served as a con­sul­tant to the World Bank, the United Nations Devel­op­ment Pro­gramme, the Otr­ga­ni­za­tion for Eco­nomic Coop­er­a­tion and Devel­op­ment, and a wide range of non-governmental orga­ni­za­tions. He was pre­vi­ously a pro­fes­sor at MIT. Dara holds an MS and Ph.D. from the Uni­ver­sity of Cal­i­for­nia, Berke­ley and a BS from MIT.

What is the GoodGuide and what inspired you to start it?

GoodGuide pro­vides infor­ma­tion about the health, envi­ron­men­tal and social per­for­mance of prod­ucts and companies. Our mis­sion is to help con­sumers make pur­chas­ing deci­sions that reflect their per­sonal values. We believe that bet­ter infor­ma­tion can trans­form the mar­ket­place: as more con­sumers buy bet­ter prod­ucts, retail­ers and man­u­fac­tur­ers will face incen­tives to make prod­ucts that are safe, envi­ron­men­tally sus­tain­able and pro­duced using eth­i­cal sourc­ing of raw mate­ri­als and labor. GoodGuide’s sci­ence team – com­prised of chemists, tox­i­col­o­gists, nutri­tion­ists, soci­ol­o­gists, and life­cy­cle assess­ment experts – has rated over 120,000 con­sumer prod­ucts on their health, envi­ron­men­tal and social performance.

The idea for GoodGuide came about while I was putting sun­screen on my then 3-year-old daughter’s face. I started won­der­ing about the ingre­di­ents in her sun­screen, so I went back to cam­pus at UC Berke­ley, where I teach, did some research, and found out that the sun­screen con­tained traces of poten­tially toxic chem­i­cals. I then researched the rest of my daughter’s stuff and found that her sham­poo, her favorite toys, and even her fur­ni­ture con­tained ingre­di­ents with poten­tial health haz­ards. This sur­prised and angered me. I real­ized that even though I have a Ph.D., and study prod­ucts and sup­ply chains full-time, I knew almost noth­ing about the prod­ucts I was bring­ing into my own house. This moti­vated me to cre­ate GoodGuide, to give con­sumers the infor­ma­tion they need to make bet­ter deci­sions about which prod­ucts best match their health, envi­ron­men­tal, and eth­i­cal concerns.

How do you deter­mine a good or bad product?

GoodGuide’s rat­ing com­bines prod­uct– and company-level infor­ma­tion to char­ac­ter­ize a product’s health, envi­ron­men­tal and social impacts. We rate prod­ucts and com­pa­nies on a scale of 0 to 10. A score of 10 means the prod­uct or com­pany per­forms very well rel­a­tive to other prod­ucts in a cat­e­gory. A score of 0 means the prod­uct or com­pany per­forms very poorly.

GoodGuide’s rat­ing is com­piled from three sub-scores address­ing Health, Envi­ron­ment and Soci­ety. Each of these sub-scores are based on an analy­sis of a set of indi­ca­tors that GoodGuide has deter­mined are the best-available mea­sures of per­for­mance in these areas. Our Health score char­ac­ter­izes the poten­tial impact that use of a prod­uct may have on a person’s health. Our Envi­ron­ment score char­ac­ter­izes the poten­tial adverse envi­ron­men­tal impact asso­ci­ated with the man­u­fac­ture, sale, use and dis­posal of a product. Our Social score char­ac­ter­izes the social impact asso­ci­ated with the man­u­fac­ture and sale of a prod­uct.  You can learn more about our rat­ings method­ol­ogy at:http://www.goodguide.com/about/ratings

One obsta­cle in effec­tively rank­ing prod­ucts is ingre­di­ent trans­parency on the part of com­pa­nies.  Has this been a big chal­lenge to grow­ing the GoodGuide, and what do you think indi­vid­u­als and insti­tu­tions can do to increase the level of ingre­di­ent trans­parency of companies?

This has been a huge issue for GoodGuide. One of our mid-term goals is to incen­tivize firms to dis­close the crit­i­cal facts about their prod­ucts and sup­ply chains that mat­ter most sci­en­tif­i­cally (from a life-cycle per­spec­tive) and that mat­ter most to consumers.

We have actu­ally seen very pos­i­tive move­ment in this regard since we first launched. For exam­ple, back in the fall of 2008, the com­pa­nies that pro­duced house­hold chem­i­cals (such as clean­ers, laun­dry deter­gent, dish­wash­ing soap, etc.) by and large did not dis­close the ingre­di­ents in their prod­ucts. In our first rat­ing of this cat­e­gory, we had to cre­ate a “trans­parency score” and we dinged com­pa­nies that wouldn’t tell their cus­tomers what chem­i­cals were actu­ally in their prod­ucts. After six months of back-and-forth with these com­pa­nies (they didn’t like being dinged for non-transparency), and great work by a net­work of NGOs and con­sumers, vir­tu­ally all of the major brands now dis­close their ingre­di­ents “vol­un­tar­ily” even though it is not required by law. GoodGuide’s users played an impor­tant role in moti­vat­ing com­pa­nies to be more transparent.

I believe indi­vid­ual con­sumers absolutely have an oppor­tu­nity to moti­vate brands and retail­ers to be more trans­par­ent. Insti­tu­tional pur­chasers have an even big­ger oppor­tu­nity – and respon­si­bil­ity – to pro­mote prod­uct and sup­ply chain transparency.

If some­one were plan­ning to build a con­sumer prod­uct today, what are some basic guid­ing prin­ci­ples they should consider?

I would think about four or five big issues. First, a prod­uct needs to be designed with the full life-cycle impacts of the prod­uct in mind – from raw mate­ri­als used, to man­u­fac­tur­ing, to use, to end-of-life. With this life-cycle per­spec­tive, a prod­uct should be designed to min­i­mize the most impor­tant impacts. Com­pa­nies should focus on the hot spots in their prod­uct sup­ply chain, not periph­eral issues (that often lead green mar­ket­ing): avoid toxic chem­i­cals, reduce mate­ri­als use, make sure a prod­uct is recy­clable, etc. We also rec­om­mend com­pa­nies design their prod­ucts and processes for trans­parency. Con­sumers increas­ingly want to know the full story behind a prod­uct and sup­ply chain. Finally, I think com­pa­nies can really ben­e­fit from design­ing in feed­back and learn­ing. Com­pa­nies should include their cus­tomers in the prod­uct cycle, get them think­ing about their impacts, and learn from them.

What’s the vision for GoodGuide?  How can our read­ers help you push for­ward your mission?

GoodGuide.com is still in its early days. We see a tra­jec­tory — in the not-too-distant future — of fully per­son­al­ized, local­ized tools that empower con­sumers to shop their val­ues when­ever and wher­ever they shop. I believe in the next two to three years, peo­ple will be able to walk into any retailer, or land on any e-commerce site, and get instant advice on the prod­ucts that best match their own val­ues. We see long-term poten­tial to really cut through mar­ket­ing and adver­tis­ing to pro­vide con­sumers with exactly the infor­ma­tion they need to make the best pos­si­ble deci­sions, and ulti­mately to not only sup­port a more trans­par­ent mar­ket­place, but also a more sus­tain­able one.

Care2 read­ers are obvi­ously at the fore­front of “con­scious con­sumers.” We would love for Care2 read­ers to try out our web­site, our mobile apps, and our newest tool – the Trans­parency Tool­bar, and tell us how we can make these tools even more use­ful and empowering.

Orig­i­nally pub­lished on Care2. 

 

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